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AUTHORIZED SERVICE CENTRES

Western Canada
Eastern Canada

 

BACKLINE MUSICIAN
SERVICES INC
1424 Frances Street,
Vancouver, BC,
Canada V5L 1Y9

www.backline.com

Tel: (604) 258-9111
Fax: (604) 648-9293

richard@backline.com

 

ADI

6 - 1275 Newton
Boucherville, QC
Canada, J4B 5H2

Tel: (450) 449-8177
Fax: (450) 449-8180
Toll free: Tel: 1-866- 449-8177
info@adi-online.net

*ALL WARRANTY REPAIRS REQUIRE A REPAIR AUTHORISATION NUMBER ( RA# ) WHICH CAN BE OBTAINED
BY CALLING STEVE VILLENEUVE OR ERIC LASNIER AT ADI TOLL FREE AT 1-866-449-8177 DURING BUSINESS
HOURS:MONDAY TO FRIDAY,  8:30 A.M. TO 5:00 P.M.  EASTERN TIME.

IF YOU ARE AN END USER AND HAVE A PRODUCT THAT REQUIRES SERVICING, PLEASE REFER TO THE
AUTHORISED ADI DEALER FROM WHO THE PRODUCT WAS ORIGINALLY PURCHASED.  OUR DEALERS ARE
FAMILIAR WITH ADI WARRANTY REPAIR PROCEDURES AND POLICIES AND WILL BE PLEASED TO ASSIST YOU
AND , IN SOME CASES, EVEN PROVIDE YOU WITH A COURTESY LOANER WHILE YOU WAIT.

ALL PRODUCTS RETURNED FOR WARRANTY REPAIRS SHOULD BE PROPERLY PACKAGED ( PREFERABLY 
IN ORIGINAL PACKAGING ) TO AVOID DAMAGE IN TRANSIT AND MUST BE SHIPPED PREPAID WITH RA# CLEARLY
INDICATED ON THE SHIPPING CARTON AND INCLUDE PROOF OF PURCHASE AND A DETAILED DESCRIPTION
OF THE PROBLEM(S).  ANY PRODUCT SHIPPED WITHOUT AN RA# WILL BE REFUSED AND RETURNED AT
SHIPPER'S RISK AND EXPENSE.

THANK YOU.